How to simultaneously address narcissism other difficult behaviours in the workplace.

How to Simultaneously Address Narcissism, Passive-Aggressive Behaviour, Micro-Aggressions, “Can’t Be Wrong” Dynamics and Other Difficult Workplace Behaviours

Difficult workplace behaviours rarely appear in isolation.

Narcissism, passive-aggression, subtle put-downs, rigid certainty, defensiveness and micro-aggressions often coexist in the same environments, quietly reinforcing one another. Leaders and HR professionals are left managing symptoms rather than causes, expending enormous emotional energy while real progress feels elusive.

This powerful and nuanced session brings together two complementary perspectives to address this challenge at its root.

Kate Russell and Simon Moss combine lived, frontline experience with deep academic insight to explore how difficult behaviours emerge, why they persist, and what actually helps shift them sustainably.

Kate works at the coalface of workplace conflict. With decades of experience supporting leaders and teams through high-stakes, emotionally charged situations, she brings a grounded, human understanding of how these behaviours show up in real conversations, real teams and real pressure. Kate is…